SC015 Terms & Conditions – Complete Platform Usage Guide

Welcome to SC015, an online casino platform operating under the domain sc015.my. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and SC015, governing all aspects of your use of our platform, including account registration, deposits, gameplay, claiming bonuses, making withdrawals, and all other interactions with SC015.

By registering an account, making a deposit, or using any part of the SC015 platform, you confirm that you have read, understood, and fully agree to be bound by these Terms & Conditions, together with Dasar Privasi dan Responsible Gaming Guide SC015, which forms part of this overarching agreement.

Sekiranya anda tidak bersetuju dengan mana-mana bahagian Terma ini, sila jangan menggunakan platform SC015. SC015 berhak untuk mengemas kini Terma ini pada bila-bila masa dan pemain akan dimaklumkan tentang sebarang perubahan material melalui e-mel berdaftar atau notifikasi dalam platform.

SC015 enforces strict eligibility requirements to ensure our platform is used only by individuals who are legally and age-qualified. The following eligibility conditions are absolute and cannot be waived under any circumstances:

• You must be 21 years of age and above at the time of registration and throughout the duration of your use of the SC015 platform.
• You must be a resident of Malaysia or accessing the SC015 platform from a location where online gambling is permitted under local law.
• Anda tidak boleh mendaftar atau bermain di SC015 atas nama orang lain atau entiti lain.
• You must not be subject to any active self-exclusion from any gambling platform, including SC015.
• All information provided during registration must be truthful, accurate, and up to date.

SC015 reserves the right to request identity verification documents (including copies of MyKad, passport, or any valid age verification document) at any stage of your relationship with our platform. Failure to provide the requested documents within the stipulated timeframe may result in account suspension until verification is completed.

Each individual is only permitted to hold one SC015 account active at any one time. Creating multiple accounts ("multi-accounting") is strictly prohibited and may result in the closure of all associated accounts and forfeiture of all account balances without prior notice.

Tanggungjawab keselamatan akaun SC015 anda:

• You are solely responsible for maintaining the confidentiality of your SC015 account password and login credentials.
• SC015 is not liable for any losses arising from unauthorised access to your account due to your own negligence.
• Any activity carried out through your SC015 account is considered to have been performed by you personally, unless you have notified SC015 of unauthorised access prior to the activity taking place.
• SC015 tidak akan meminta kata laluan anda melalui mana-mana saluran komunikasi. Sekiranya ada pihak yang mendakwa mewakili SC015 dan meminta kata laluan anda, sila laporkan kepada pasukan sokongan kami dengan segera.

Players are required to keep their SC015 account profile information — including phone number, email address, and banking details for withdrawals — accurate and up to date at all times. Failure to do so may result in delays in withdrawal processing.

SC015 provides a range of secure and convenient payment methods for Malaysian players. All deposits are processed in Malaysian Ringgit (MYR) only.

Accepted deposit methods at SC015:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX – Maybank2u, CIMB Clicks, Public Bank Online, RHB Now, Hong Leong Connect, and other Malaysian banks

The minimum deposit at SC015 is RM10 dan deposit maksimum bergantung kepada tahap akaun dan kaedah pembayaran yang dipilih. Semua deposit diproses hampir serta-merta — dalam kebanyakan kes kurang daripada satu minit setelah transaksi disahkan oleh penyedia pembayaran.

SC015 does not accept payments in foreign currencies or via payment methods from other countries. All financial transactions on SC015 are protected with 256-bit SSL encryption to ensure the security of your financial information.

SC015 is committed to processing all valid withdrawal requests swiftly and transparently. Withdrawals can be requested via the same method used for your deposit — Touch 'n Go eWallet, GrabPay, DuitNow, FPX, or any other e-wallet supported by SC015.

Withdrawal conditions at SC015:

• Minimum withdrawal is RM30 for regular members and RM50 for VIP members.
• Pemain mesti telah memenuhi semua keperluan pertaruhan bonus yang berkaitan sebelum membuat pengeluaran.
• The account holder name on your e-wallet or bank account must match the name registered on your SC015 account.
• SC015 reserves the right to request identity verification (KYC) before approving a first-time withdrawal or any withdrawal exceeding a certain amount.
• Withdrawals that have been submitted cannot be cancelled except with approval from the SC015 finance team.

Tempoh pemprosesan biasa adalah 10 to 30 minutes for standard members and faster for SC015 VIP members. Processing times may be longer during peak periods or when additional verification is required. SC015 does not charge any fees or commissions on player withdrawals.

SC015 offers a variety of bonuses and promotions to both new and existing members. All bonuses are subject to the Terms & Conditions stated in each respective promotional offer, and the following rules apply to all bonus types at SC015 unless otherwise stated:

• Each bonus may only be claimed once per player, per household, or per IP address, unless it is explicitly stated that the bonus is repeatable.
• Semua bonus mestilah digunakan untuk bermain permainan yang layak di SC015 sehingga keperluan pertaruhan dipenuhi sebelum sebarang pengeluaran boleh dilakukan daripada baki bonus.
• The standard wagering requirement at SC015 ranges from 5x to 30x the bonus value, depending on the promotion type. Specific requirements will be stated in the terms of each offer.
• SC015 reserves the right to void any bonus suspected of being abused, including where there are signs of coordination between multiple accounts to exploit promotional offers.
• Permainan yang layak untuk memenuhi keperluan pertaruhan bonus adalah seperti yang dinyatakan dalam terma setiap promosi. Sebagai contoh, permainan meja tertentu mungkin hanya menyumbang sebahagian kecil daripada nilai pertaruhan penuh.

SC015 reserves the right to withdraw or modify any promotional offer at any time. Players who find that a promotion has changed or been withdrawn may contact the SC015 support team for further information.

All games offered on the SC015 platform — including slots such as Cleopatra, Eye of the Storm, Treasure Bowl, and Dinosaur Tycoon; table games such as Baccarat Squeeze and Two Hand Holdem; and card games such as Bull Bull — are subject to their respective game rules as stated within the game interface.

SC015 players agree to understand and abide by the rules of each game before playing. SC015 uses an independently audited RNG (Random Number Generator) system to ensure that all games are conducted fairly and that outcomes are entirely random.

• Game results generated by the SC015 system are final and cannot be disputed, unless there is clear evidence of a technical failure.
• Dalam kes gangguan teknikal semasa permainan sedang berlangsung, SC015 akan berusaha untuk memulihkan keadaan permainan kepada titik terakhir yang disimpan. Sekiranya ini tidak mungkin, pertaruhan yang terjejas akan dikembalikan kepada pemain.
• Players are responsible for ensuring a stable internet connection while playing. SC015 is not liable for any losses arising from connectivity issues on the player's end.

Untuk memastikan pengalaman bermain yang adil dan selamat bagi semua pemain, SC015 melarang dengan tegas perkara-perkara berikut:

• The use of automation software, bots, scripts, or any technological tool to play games, place bets, or interact with the SC015 platform automatically.
• Collusion between players to influence game outcomes or exploit the SC015 bonus system in an unauthorised manner.
• Percubaan untuk menggodam, menceroboh atau mengganggu operasi platform SC015 dalam apa jua cara sekalipun.
• Identity fraud or impersonation of another person when registering or using the SC015 platform.
• Penggunaan kaedah pembayaran yang tidak sah atau tidak diiktiraf, termasuk penggunaan butiran kad kredit atau akaun bank milik orang lain tanpa kebenaran.
• Any attempt to manipulate or exploit technical errors or bugs in SC015 games. Players who discover such errors are required to report them to the SC015 support team immediately.

Pelanggaran mana-mana peraturan di atas boleh mengakibatkan penangguhan atau penutupan akaun SC015 anda secara kekal, perampasan semua baki dana dalam akaun dan potensi tindakan undang-undang sekiranya aktiviti tersebut melibatkan penipuan.

SC015 reserves the right to suspend or close a player's account under the following circumstances:

• Pelanggaran mana-mana peruntukan dalam Terma & Syarat SC015 ini.
• Suspected fraudulent activity, money laundering, or any other illegal activity.
• Kegagalan untuk memberikan dokumen pengesahan identiti dalam tempoh yang ditetapkan apabila diminta.
• Self-exclusion request by the player.
• At SC015's absolute discretion for security or regulatory compliance reasons.

Players may also close their SC015 account at any time by contacting the SC015 support team. Prior to closure, all valid remaining funds will be returned to the player via the relevant payment method, subject to any identity verification requirements that may apply.

SC015 provides an online gambling platform on an "as is" and "as available" basis. Although SC015 makes every effort to ensure the availability and reliability of the platform at all times, we do not guarantee that the SC015 platform will be entirely free from interruptions, technical errors, or cyberattacks.

SC015 is not liable for:

• Financial losses arising from gambling decisions made by the player.
• Losses arising from internet connectivity issues on the player's end.
• Indirect, consequential, or punitive losses under any circumstances.
• Third-party content or services that may be linked to or accessed through the SC015 platform.

SC015's maximum liability to any player under any circumstances is limited to the total amount deposited by that player in the 12 months preceding the event giving rise to the claim.

SC015 takes player privacy seriously and fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all matters relating to the collection, processing, and storage of players' personal data.

The personal data you provide to SC015 — including your name, phone number, email address, and financial information — will be used solely for the following purposes:

• Management of your sc015 account and processing of financial transactions.
• Compliance with applicable legal and regulatory requirements.
• Komunikasi berkaitan akaun, promosi dan kemas kini platform SC015.
• Prevention of fraud and illegal activities.

SC015 will not sell, transfer, or disclose your personal data to third parties without your written consent, unless required by law or a valid court order. For more details, please refer to Dasar Privasi our SC015.

SC015 is fully committed to responsible gambling practices. We believe that gambling should remain an enjoyable and controlled activity — not a source of financial or emotional stress.

SC015 provides the following responsible gambling tools, accessible directly through your account settings:

• Had Deposit: Set daily, weekly, or monthly deposit limits that cannot be exceeded without a waiting period.
• Had Kerugian: Set a maximum loss limit over a time period of your choosing.
• Session Time Reminder: Enable notifications to remind you when your gaming session has reached a set duration.
• Temporary Break: Temporarily suspend access to your SC015 account — from 24 hours up to 6 months.
• Permanent Self-Exclusion: Permanently close your SC015 account if you feel it is necessary.

If you feel that gambling is beginning to have a negative impact on your life or the lives of those close to you, please contact the SC015 support team immediately. We will assist you in activating the appropriate protection measures. For further guidance, please refer to the Responsible Gambling SC015.

Terma & Syarat SC015 ini ditadbir dan ditafsirkan mengikut undang-undang Malaysia. Sebarang pertikaian yang timbul daripada atau berkaitan dengan Terma ini akan diselesaikan melalui perundingan antara pemain dan SC015 dalam tempoh 30 hari terlebih dahulu. Sekiranya penyelesaian secara perundingan gagal, pertikaian tersebut akan dirujuk kepada bidang kuasa eksklusif mahkamah Malaysia yang bersesuaian.

Pemain bersetuju bahawa sebarang tindakan atau prosiding undang-undang berkaitan penggunaan platform SC015 hendaklah difailkan di mahkamah yang mempunyai bidang kuasa di Malaysia dan di bawah undang-undang Malaysia sahaja.

If any provision of these Terms is found to be invalid, unenforceable, or contrary to law by a court of competent jurisdiction, that provision shall be severed or modified to the minimum extent necessary, and the remaining provisions of these Terms shall continue in full force and effect.

If you have any questions, concerns, or feedback regarding these SC015 Terms & Conditions or any aspect of our platform usage, the SC015 support team is available to assist you 24 hours a day, 7 days a week in Bahasa Melayu.

• Email: [email protected]
• Live Chat: Available directly within the SC015 platform — average response time under 2 minutes
• WhatsApp: Contact us via the number listed in your SC015 account settings

For questions related to your account, deposit, or withdrawal that require account verification, please ensure you are logged in to your sc015 account before contacting customer support to expedite the verification and resolution process.